Where is my tutorial

Our website automatically sends you the tutorial within 30 minutes of receiving your order. If you did not receive your tutorial or having trouble downloading follow these steps.

1 Check your junk/spam folder. This is a big file, a PDF attachment and depending on your computer settings, it might be flagged as spam.

2 Check your text messages. If you did not provide us with an email address when you placed your order, the tutorial will be sent by text to the phone number you provided.

3 Try downloading it on another device. It is recommended that you download the tutorial on a desktop or laptop instead of a phone due to the size of the file. A tablet is okay as well.

4 Is your Adobe Software up to date? The tutorial is in a PDF format and you need Adobe Software to download it. Adobe is a FREE program which you can download here.