I recently purchased a mannequin from Mannequin Madness. After reviewing the order I realized that I inadvertently selected an incorrect payment method. I contacted the company immediately and received a response from the owner assuring me the order would be cancelled. Unfortunately the bank transfer had already been initiated which required MM to initiate a refund. True to their word once the funds hit their account they immediately refunded the the money to my account.
I could not have been more impressed and satisfied with the honestly and integrity displayed by this company. So much so that I am re-purchasing the item, however this time I will be sure to select the correct funding choice!
My experience points to what an outstanding, honest, and reputable company this is. Especially in an era where customer service seems to be a lost art.